email

QUESTION:

Dear Irene:

I met my friend “Amanda” in high school. I was a junior and she was a freshman, so we’ve been best friends (BFFs) for 9 years. Our friendship over the years has survived a lot. The trouble I am having is deciding whether I should hold on to the friendship or not? And the reason why I am asking is because ever since a certain incident occurred, we haven’t talked. Okay, so here’s the story:

I was talking to Amanda on the phone (on June 30th) and she was telling me about her weekend and she mentioned; “I saw Steve this weekend at my mom’s house.” And I replied “Um…oh yeah and how did he get inside your mom’s house?” and Amanda said, “Oh, my mom invited him over” and I replied “What a f**king whore!!!!”

Amanda gasped and said, “Oh, my god” and I replied quickly “Oh, my god, I’m sooo sorry, I soooo didn’t mean to say those words; I just meant to say… Is your mom not thinking clearly by inviting the man over that had been verbally and emotionally abusing you for four years??!?!?!?”

Amanda answered, “I know you’re sorry but I can’t talk to you right now.” So we hung up and I thought I would give her a couple days to me mad at me and then I would contact her. Well about two weeks later, after no phone calls or e-mails, I decided I would write her and make the first step in fixing what I broke (which I don’t think I should have been doing in the first place because after 9+ years of friendship I would think she knew I didn’t mean those words literally and I didn’t think we had a line drawn in our friendship for me to even cross).

So on 07/14, I decided to write her:

Hey there, BFF, I just want you to know that I love you and will always love you. I support you and will always support you. I will always be here for you when you need me. I know I express my opinions without thinking of the consequences...but you are still my #1.

With no response back I wrote her again on July 17th:

I sent you a Gmail and was wondering if you were ready to talk yet?

Her response 2 minutes later:

Yea, I got it and to be honest I really don’t think that emails and texting is the way to go...When you are ready to call me and give me an apology, then we can talk.

My response 30 minutes later:

I do apologize for the bad choice of words that I used; there was no malicious attempt. I didn't mean what I said literally. It was just bad choice of words.

She hasn’t written back, called, texted …nothing. Soooooo what do I do I am stuck!! Thank you so much for your help!

Signed,
Stuck in Sunnyvale

ANSWER:

Dear Stuck in Sunnyvale:

I don’t think that things are as hopeless as they seem.

Think of it this way: You responded protectively because you care about Amanda and didn’t want to see her getting involved in the same abusive relationship again. Sometimes, it’s hard for women to extricate themselves from bad relationships even though they should. At times like this, having a supportive friend like you can make all the difference in the world.

By the way, I’m not sure what Amanda’s mom was thinking or whether she was involved in this scenario at all but that’s really immaterial to your dilemma.

Amanda realizes she made a mistake and disappointed you (as well as herself). But as you realize, she got caught up in your choice of words rather than hearing your message. That can happen when two people are upset, even BFFs. The fact that Amanda told you about her mistake shows how much she trusts you and counts on you. The fact that you both tried to communicate afterwards shows that you really have a strong relationship.

Anyone involved in an abusive relationship has to feel badly about herself. She is probably having a hard time and needs your support more than ever. Don’t dig your feet into the ground on this one. You are a true friend. Call her and apologize for your choice of language and tell her you really care about her and want to be there for her. You want to TALK, not text or email.

My guess is that you will become “unstuck” before you know it.

My best,

Irene

When I picked up the mail last week, I was pleasantly surprised to find a brief note from my friend Linda hand-written on beautiful stationary.

Although Linda and I now live several states apart, we stay in touch by cell phone and email---usually several times a day. But there was something special about her note.

I immediately realized that Linda, who is probably as busy as me and you, stopped what she was doing and took the time to write a couple of paragraphs. It made me smile inside and out. Yes, email is quicker but her taking the time to slow down to tell me how much my friendship meant to her was more precious.

I reached out to Sandra Lamb, author of Personal Notes: How to Write from the Heart for Any Occasion to pick her brain about the topic:

Question: Is there still a place for personal notes between female friends in a world laden with email, social media sites, and cell phones? Have such notes become dinosaurs or ironically, perhaps, has technology made them all the more special?

Answer: Email is great, and always welcome, and so are the communications that occur on social media sites. And it's always good to have a heart-to-heart chat on the phone. All three offer the possibilities of an immediate and intimate connection. But, yes, there's still something very special about going to the mailbox and seeing an envelope that contains a personal message, complete with a handwritten address--your name and your address. It says more clearly than these other methods of communications that the writer has committed time, care, thought and deliberate action to make a personal connection.

Question: In your experience, is writing personal notes an art form that can be polished?

Answer: Yes, writing personal notes is an art form that can be polished and perfected until it sparkles like gold. There is something quite wonderful in the very act of writing by hand that allows us to go into the very deepest and truest parts of ourselves. What a wonderful way to create strong and lasting bonds of connection.

Question: Since Mother’s Day is approaching, what are your thoughts about personal notes between mothers and daughters?

Answer: The habit of writing personal notes to each other can create a rich, true, and cherished legacy for mothers and daughters. These heartfelt connections can be preserved and shared over generations. It's something that may well be missing in our society so it's well worth the effort of reinstating.

If you aren't sure what to write, when to write, or how to say it to a friend, Lamb's book will inspire you to find just the right words to express what's in your heart.

Some people worry that digital technology is eroding the face of friendship as we now know it---that time spent in virtual relationships detracts from real ones. A new report provides evidence to the contrary. Among Americans:

• 48 percent of those interviewed said that social networking sites help them build new relationships

• 44 percent said that social networking sites help them maintain current relationships

This social effect cuts across age groups:...

There is a lot to learn about friendships from what has been called the "largest-ever global survey" of how kids interact with digital technology. MTV and Nickelodeon, in association with Microsoft Digital Advertising Solutions, used both quantitative and qualitative methodologies to talk to 18,000 “tech-embracing” kids (ages 8-14) and young people (14-24) in 16 countries.

The findings from the Circuits of Cool/Digital Playground study found...

Now we call it “snail mail.” For those of us who were born in the slice of time after telephones and fax machines---and before email, IMs, and text messages---writing a letter was a common way to stay in touch with family and friends across the miles...